Privacy Policy

Introduction

Welcome to Claire ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our AI journaling service. This privacy policy explains how we collect, use, protect, and handle your personal information.

Information We Collect

Personal Information

• Name and contact information
• Authentication credentials
• Voice recordings from journaling sessions
• Journal entries and content
• Usage data and preferences

Automatically Collected Information

• Device information (type, operating system, browser)
• IP address and location data
• Usage patterns and interactions
• Performance and error data

How We Use Your Information

Core Service Functionality

• To provide and personalize your journaling experience
• To process and analyze voice interactions
• To generate and store journal entries
• To maintain and improve the AI assistant's understanding of your context

Service Improvement

• To analyze usage patterns and optimize features
• To identify and fix technical issues
• To develop new features and capabilities
• To measure and improve the effectiveness of our service

Communication

• To send important service updates
• To provide customer support
• To share product news and updates (with consent)
• To respond to your requests and inquiries

Data Storage and Security

Storage

• All data is encrypted at rest and in transit
• Journal entries are stored in secure, redundant cloud systems
• Voice recordings are processed in real-time and not permanently stored
• Backups are encrypted and regularly tested

Security Measures

• Industry-standard encryption protocols
• Regular security audits and penetration testing
• Strict access controls and authentication
• Continuous monitoring for unauthorized access

Data Sharing and Third Parties

We Share Data With

• Cloud service providers for hosting and processing
• Analytics services for performance monitoring
• Customer support tools
• Essential service providers

We Never Share

• Your journal entries with unauthorized parties
• Your personal information for marketing purposes
• Your data with advertisers
• Your voice recordings with third parties

Your Rights and Controls

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your journal entries
• Opt out of non-essential data collection
• Control email communications
• Modify privacy settings

Data Retention

• Active account data: Retained while account is active
• Deleted account data: Removed within 30 days
• Analytics data: Anonymized after 12 months
• Backup data: Retained for 90 days

Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

Changes to This Policy

We may update this privacy policy periodically. We will notify you of any material changes by:

• Posting the new policy on our website
• Sending an email notification
• Displaying an in-app notification
• Requiring re-consent where necessary

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us at: